Latitude.sh incident

[NY] - Increased error rate for deployments

Minor Resolved View vendor source →

Latitude.sh experienced a minor incident on May 8, 2025 affecting NYC, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2025, 07:21 PM UTC
Resolved
May 08, 2025, 08:39 PM UTC
Duration
1h 17m
Detected by Pingoru
May 08, 2025, 07:21 PM UTC

Affected components

NYC

Update timeline

  1. investigating May 08, 2025, 07:21 PM UTC

    We are currently investigating an increased error rate impacting deployments, reinstalls, and private VLAN assignments. Our team is actively working to identify the root cause and implement the necessary fixes. We will share updates as more information becomes available.

  2. identified May 08, 2025, 08:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 08, 2025, 08:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 08, 2025, 08:39 PM UTC

    This incident has been resolved.