Latitude.sh incident

Increased error rate for deployments

Major Resolved View vendor source →

Latitude.sh experienced a major incident on May 8, 2025 affecting SAO and SP1 and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2025, 08:55 PM UTC
Resolved
May 08, 2025, 10:20 PM UTC
Duration
1h 24m
Detected by Pingoru
May 08, 2025, 08:55 PM UTC

Affected components

SAOSP1MIA2CHILAXNYCSYDDALSAN3Automation Tool

Update timeline

  1. investigating May 08, 2025, 08:55 PM UTC

    We are currently investigating an increased error rate impacting deployments, reinstalls, and private VLAN assignments. Our team is actively working to identify the root cause and implement the necessary fixes. We will share updates as more information becomes available.

  2. investigating May 08, 2025, 09:21 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 08, 2025, 09:48 PM UTC

    The issue has been identified and a fix has been implemented. We're currently monitoring the results.

  4. resolved May 08, 2025, 10:20 PM UTC

    This incident has been resolved.