Lansweeper incident

US - Asset and Vulnerabilities information takes a long time to update

Major Resolved View vendor source →

Lansweeper experienced a major incident on April 28, 2026 affecting Cloud and Sync and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 02:00 PM UTC
Resolved
Apr 29, 2026, 03:51 PM UTC
Duration
1d 1h
Detected by Pingoru
Apr 28, 2026, 02:00 PM UTC

Affected components

CloudSyncLinkingSynchronisationUnlinkInstallation Status (Classic)ScanningScanning ActivityScanning TargetsScanning Credentials

Update timeline

  1. investigating Apr 29, 2026, 08:01 AM UTC

    We have identified an issue and are actively working on deploying a fix.

  2. monitoring Apr 29, 2026, 11:41 AM UTC

    We have deployed a fix and are monitoring the evolution.

  3. investigating Apr 29, 2026, 03:49 PM UTC

    Major lag and delay has been resolved. Some minor delay can still be present in asset and vulnerabilities information.

  4. investigating Apr 29, 2026, 03:51 PM UTC

    Reescalate

  5. resolved Apr 29, 2026, 03:51 PM UTC

    Major incident resolved. Minor delay left.