Lansweeper incident

Asset list and asset details may not load or open

Minor Resolved View vendor source →

Lansweeper experienced a minor incident on August 26, 2026 affecting Cloud and Inventory and 1 more component, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 03:42 PM UTC
Resolved
Aug 26, 2026, 05:34 PM UTC
Duration
1h 51m
Detected by Pingoru
Aug 26, 2026, 03:42 PM UTC

Affected components

CloudInventoryCustomisable ViewsAsset CRUDDuplicate conflicts

Update timeline

  1. investigating Aug 26, 2026, 03:42 PM UTC

    We have identified an issue where sometimes the asset view and the asset detail may not load or open. We apologize for any inconvenience.

  2. investigating Aug 26, 2026, 05:00 PM UTC

    Asset List issue has been resolved. We are still working on a fix for the Asset Detail issue. Thank you for your patience.

  3. resolved Aug 26, 2026, 05:34 PM UTC

    Both issues have been fixed. Systems are back to normal.