Langara experienced a major incident on November 19, 2024 affecting Telephony, lasting 16h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Telephony
Update timeline
- identified Nov 19, 2024, 10:26 PM UTC
We are currently experiencing phone-related issues. All external phone calls to and from Langara main campus are not working at this time. Please note that on-campus calls are still operational. A phone technician is currently on site working to restore the phone system. It is anticipated that it will take at least four hours to recover the system and restore full functionality.
- monitoring Nov 20, 2024, 12:08 AM UTC
The issue with external calls has been resolved. Phone systems have been restored and are now fully operational.
- resolved Nov 20, 2024, 03:04 PM UTC
This incident has been resolved.