Langara experienced a major incident on November 25, 2024 affecting Office Apps and Outlook (Email) and 1 more component, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 25, 2024, 05:48 PM UTC
Microsoft has announced they are dealing with an incident which is impacting their online services. Affected services: Exchange Online, Microsoft 365 suite, Microsoft Power Automate in Microsoft 365, Microsoft Purview, Microsoft Teams, SharePoint Online, Universal Print If you are experiencing any issue with a Microsoft service that falls in the list above, Microsoft is working on it. Next update as Microsoft updates their incident.
- identified Nov 25, 2024, 06:37 PM UTC
Microsoft is performing server restarts to make sure their fix takes effect. Next update as Microsoft provides update.
- identified Nov 26, 2024, 03:32 PM UTC
Microsoft restored functionality for all previously impacted services and users with the exception of OWA. They will continue to monitor and troubleshoot this to fully recover the affected users. Next update: When Microsoft provides an update
- identified Nov 26, 2024, 03:46 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 26, 2024, 03:47 PM UTC
Microsoft has restored access to OWA now as well and continues to monitor their service availability. Next update: As Microsoft updates.
- resolved Nov 26, 2024, 09:13 PM UTC
After extensive monitoring, customer reports, and service health telemetry, Microsoft is confirming that the incident is now resolved.