Lakeside Software incident

SysTrack Cloud – Reports of Delayed Performance

Minor Resolved View vendor source →

Lakeside Software experienced a minor incident on March 22, 2023 affecting SysTrack API/UI, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2023, 03:34 AM UTC
Resolved
Mar 22, 2023, 04:38 AM UTC
Duration
1h 4m
Detected by Pingoru
Mar 22, 2023, 03:34 AM UTC

Affected components

SysTrack API/UI

Update timeline

  1. investigating Mar 22, 2023, 03:34 AM UTC

    Some slowness when using the SysTrack Cloud UI or while making API calls. We're actively working on identifying the root cause. We apologize for any inconvenience and will provide an update once more details become available

  2. resolved Mar 22, 2023, 04:38 AM UTC

    We have identified a potential root cause; we are confident that the remediation has worked. If you have any future issues, please contact Lakeside Support at [email protected].