Lakeside Software incident

SysTrack Cloud – Availability Issues

Lakeside Software is currently experiencing a minor incident affecting SysTrack API/UI, which began 1h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 03:00 PM UTC
Resolved
Ongoing
Duration
● 1h 10m
Detected by Pingoru
May 13, 2026, 03:00 PM UTC

Affected components

SysTrack API/UI

Update timeline

  1. investigating May 13, 2026, 03:00 PM UTC

    We are currently investigating reports that some users in the below regions are experiencing availability issues with SysTrack Cloud endpoints. Some request may be unavailable for affected endpoints. We're actively working on identifying the root cause. We apologize for any inconvenience and will provide an update once more details become available.

  2. monitoring May 13, 2026, 03:44 PM UTC

    A fix has been implemented and we are monitoring the results.