Lakeside Software experienced a major incident on August 21, 2024 affecting SysTrack API/UI, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
SysTrack API/UI
Update timeline
- investigating Aug 21, 2024, 04:54 PM UTC
We are currently investigating reported issues with SysTrack Cloud availability in the below regions. Some users may not be able to use the SysTrack cloud UI, make API calls, or use third-party integrations that utilize the API. We're actively working on identifying the root cause. We apologize for any inconvenience and will provide an update once more details become available.
- resolved Aug 21, 2024, 08:27 PM UTC
This incident has been resolved.