Lakera Outage History

Lakera major outage · 8 active incidents View live status →

Lakera had 51 outages in the last 2 years totaling 56h 2m of downtime — averaging 2.1 incidents per month.

There were 51 Lakera outages since October 20, 2025 totaling 56h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lakera.ai

Notice August 3, 2026

Spark Management - EU region - Error on save settings

Detected by Pingoru
Aug 03, 2026, 04:48 PM UTC
Resolved
Aug 03, 2026, 07:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 03, 2026, 04:48 PM UTC

    Devices wrongly appeared disconnected during this time. Errors appeared when attempting to create or save settings - plan / gateway. No impact on existing gateways connectivity. Incident time 7:00-10:00 AM UTC.

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Minor July 29, 2026

Mobile Canada degragation

Detected by Pingoru
Jul 29, 2026, 01:43 PM UTC
Resolved
Jul 29, 2026, 03:05 PM UTC
Duration
1h 21m
Affected: Check Point Mobile Security - CA Region
Timeline · 5 updates
  1. investigating Jul 29, 2026, 01:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 29, 2026, 01:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Jul 29, 2026, 01:57 PM UTC

    Operation is a bit in issue we keep investigating

  4. monitoring Jul 29, 2026, 02:40 PM UTC

    Issue was found and handled - monitoring

  5. resolved Jul 29, 2026, 03:05 PM UTC

    This incident has been resolved.

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Critical July 12, 2026

User Center and Support Center Service Disruption

Detected by Pingoru
Jul 12, 2026, 05:47 AM UTC
Resolved
Jul 12, 2026, 06:33 AM UTC
Duration
45m
Affected: UserCenter / PMAPSupport Center
Timeline · 3 updates
  1. investigating Jul 12, 2026, 05:47 AM UTC

    We are currently investigating this issue.

  2. identified Jul 12, 2026, 06:14 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 12, 2026, 06:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 6, 2026

SASE: Zero Trust Applications Times Out

Detected by Pingoru
Jul 06, 2026, 09:04 AM UTC
Resolved
Jul 06, 2026, 11:15 AM UTC
Duration
2h 10m
Affected: Zero-Trust Applications
Timeline · 4 updates
  1. investigating Jul 06, 2026, 09:04 AM UTC

    We are currently investigating reports of timeouts when loading Zero Trust Applications. This issue is being treated with the highest priority, and our engineering team is actively working to identify the cause. A further update will be provided as soon as more information is available.

  2. investigating Jul 06, 2026, 09:35 AM UTC

    All current reports of ZTA issues are generated from Israel-1 region Investigation continues

  3. monitoring Jul 06, 2026, 10:06 AM UTC

    ISP in Israel-1 was swapped 20 mins ago Errors are not seen since in our logs, and customers reported issue is resolved We are monitoring closely

  4. resolved Jul 06, 2026, 11:15 AM UTC

    Root cause seem to derive from global Cellcom ISP routing issues, also reported in downdetector.co.il ZTA were recovered when ISP on Israel-1 was switched from Cellcom. Some local users that uses Cellcom\Golan Tel may still face signing in or connecting issues. Until the issue is resolved *by the ISP*, users are encouraged to use a different ISP

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Critical July 5, 2026

SaaS Security Outage

Detected by Pingoru
Jul 05, 2026, 10:24 AM UTC
Resolved
Jul 05, 2026, 11:27 AM UTC
Duration
1h 3m
Affected: Check Point SAAS Protect - EU RegionCheck Point SAAS Protect - CA Region
Timeline · 2 updates
  1. investigating Jul 05, 2026, 10:24 AM UTC

    We are currently investigating the issue.

  2. resolved Jul 05, 2026, 11:27 AM UTC

    This incident is resolved.

Read the full incident report →

Major June 27, 2026

User Center Service Disruption

Detected by Pingoru
Jun 27, 2026, 06:35 AM UTC
Resolved
Jun 27, 2026, 07:50 AM UTC
Duration
1h 14m
Affected: UserCenter / PMAP
Timeline · 3 updates
  1. investigating Jun 27, 2026, 06:35 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 27, 2026, 07:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 27, 2026, 07:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 10, 2026

UK Infinity Portal outage

Detected by Pingoru
Jun 10, 2026, 02:52 AM UTC
Resolved
Jun 10, 2026, 03:37 AM UTC
Duration
45m
Affected: Check Point Portal UK Region
Timeline · 4 updates
  1. investigating Jun 10, 2026, 02:52 AM UTC

    Due to Infrastructure issues inside Infinity Portal UK region, Infinity Portal customers in UK data residency are not able to login to the portal. We are working to mitigate that.

  2. investigating Jun 10, 2026, 02:54 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 10, 2026, 03:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 10, 2026, 03:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 7, 2026

Portal Data Services: Data Latency - US Data Residency

Detected by Pingoru
Jun 07, 2026, 04:50 PM UTC
Resolved
Jun 07, 2026, 06:59 PM UTC
Duration
2h 9m
Affected: Check Point Portal Data Services (DataTube)
Timeline · 4 updates
  1. identified Jun 07, 2026, 04:50 PM UTC

    Users may experience increased latency for security logs and events in the Infinity Portal.

  2. identified Jun 07, 2026, 04:52 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 07, 2026, 05:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 07, 2026, 06:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 2, 2026

Event Forwarding export delay

Detected by Pingoru
Jun 02, 2026, 09:28 AM UTC
Resolved
Jun 03, 2026, 10:44 AM UTC
Duration
1d 1h
Affected: Check Point Portal Data Services | Event Forwarding - EU regionCheck Point Portal Data Services | Event Forwarding - US region
Timeline · 3 updates
  1. identified Jun 02, 2026, 09:28 AM UTC

    Some customers may experience delays in logs arrival time

  2. monitoring Jun 02, 2026, 07:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2026, 10:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 1, 2026

Policy Insights - Fail to fetch suggestions

Detected by Pingoru
Jun 01, 2026, 01:36 PM UTC
Resolved
Jun 01, 2026, 03:06 PM UTC
Duration
1h 30m
Affected: Network Security Management - Policy Insights - US Region
Timeline · 2 updates
  1. investigating Jun 01, 2026, 01:36 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 01, 2026, 03:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 1, 2026

Reach my Device access failures

Detected by Pingoru
Jun 01, 2026, 10:58 AM UTC
Resolved
Jun 01, 2026, 01:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 01, 2026, 10:58 AM UTC

    Users were unable to access Spark gateways through the service. The issue was caused by recent infrastructure changes that unintentionally impacted RMD access, resulting in valid access requests being rejected. The issue was resolved at 04:25 AM UTC.

Read the full incident report →

Critical May 31, 2026

updates.checkpoint.com is down

Detected by Pingoru
May 31, 2026, 11:48 AM UTC
Resolved
May 31, 2026, 12:05 PM UTC
Duration
17m
Affected: Check Point Firewall Update Service
Timeline · 4 updates
  1. identified May 31, 2026, 11:48 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 31, 2026, 11:48 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 31, 2026, 11:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 31, 2026, 12:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 13, 2026

Policy Insights - Fail to retrieve suggestions

Detected by Pingoru
May 13, 2026, 03:40 PM UTC
Resolved
May 13, 2026, 05:32 PM UTC
Duration
1h 52m
Affected: Network Security Management - Policy Insights - EU Region
Timeline · 3 updates
  1. investigating May 13, 2026, 03:40 PM UTC

    We are currently investigating this issue.

  2. investigating May 13, 2026, 05:29 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 13, 2026, 05:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 27, 2026

Identity and Trust - Temporary Service Disruption on US region

Detected by Pingoru
Apr 27, 2026, 02:12 PM UTC
Resolved
Apr 27, 2026, 03:52 PM UTC
Duration
1h 39m
Affected: Identity and Trust - US Region
Timeline · 2 updates
  1. investigating Apr 27, 2026, 02:12 PM UTC

    We are currently experiencing partial service disruptions. The issue is under investigation.

  2. resolved Apr 27, 2026, 03:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 26, 2026

User Center service disruption

Detected by Pingoru
Apr 26, 2026, 09:59 AM UTC
Resolved
Apr 26, 2026, 10:16 AM UTC
Duration
17m
Affected: UserCenter / PMAPSupport Center
Timeline · 2 updates
  1. investigating Apr 26, 2026, 09:59 AM UTC

    We are currently investigating an issue causing the User Center and Support Center to be unavailable. Our team is working to restore service as quickly as possible. We will provide updates as soon as more information becomes available.

  2. resolved Apr 26, 2026, 10:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 20, 2026

Reach my device service is unavailable

Detected by Pingoru
Apr 20, 2026, 09:40 AM UTC
Resolved
Apr 20, 2026, 11:49 AM UTC
Duration
2h 9m
Affected: Check Point Spark Reach My Device Service (SMB Appliances)
Timeline · 3 updates
  1. investigating Apr 20, 2026, 09:40 AM UTC

    We are currently investigating this issue.

  2. identified Apr 20, 2026, 11:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 20, 2026, 11:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 18, 2026

Spark Management - Application errors on MSSP account type

Detected by Pingoru
Apr 18, 2026, 06:54 PM UTC
Resolved
Apr 18, 2026, 07:29 PM UTC
Duration
34m
Affected: Spark Management Portal - EU RegionSpark Management Portal - US RegionSpark Management Portal - India RegionSpark Management Portal - Australia Region
Timeline · 2 updates
  1. identified Apr 18, 2026, 06:54 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 18, 2026, 07:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 15, 2026

Harmony Endpoint Portal involving the Asset Management and Organizational Units

Detected by Pingoru
Apr 15, 2026, 02:11 PM UTC
Resolved
Apr 15, 2026, 03:36 PM UTC
Duration
1h 25m
Affected: Check Point Endpoint Security - EU RegionCheck Point Endpoint Security - US RegionCheck Point Endpoint Security – APAC RegionCheck Point Endpoint Security - UAE RegionCheck Point Endpoint Security - India Region
Timeline · 2 updates
  1. investigating Apr 15, 2026, 02:11 PM UTC

    we are currently experiencing a service interruption in the Harmony Endpoint Portal involving the Asset Management and Organizational Units. They are currently failing to load across all regions. Our teams have identified the root cause and are actively working on implementing a solution. We will keep you updated as we make progress and once the service is fully restored.

  2. resolved Apr 15, 2026, 03:36 PM UTC

    This incident has been resolved

Read the full incident report →

Minor April 7, 2026

WAF Policy Enforcement Degradation

Detected by Pingoru
Apr 07, 2026, 06:42 AM UTC
Resolved
Apr 07, 2026, 11:33 AM UTC
Duration
4h 50m
Affected: WAF & Application Security Management – US RegionWAF & Application Security Management - EU RegionWAF & Application Security Management – CA RegionWAF & Application Security Management – IN RegionWAF & Application Security Management – AU Region
Timeline · 3 updates
  1. identified Apr 07, 2026, 09:42 AM UTC

    We are currently experiencing a partial degradation in the WAF & Application Security Management service across multiple regions. Some customers using SaaS profiles with non-issued certificates may experience issues when updating or applying security policies. Traffic Processing (SaaS PoPs) is not affected, and application traffic continues to be inspected and handled as expected. Logs and monitoring capabilities are not impacted. We have identified the root cause and are actively deploying a fix. Full recovery is expected by 10:40 UTC.

  2. monitoring Apr 07, 2026, 10:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 07, 2026, 11:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 27, 2026

Spark Management - EU - Gateways appear disconnected

Detected by Pingoru
Mar 27, 2026, 10:21 AM UTC
Resolved
Mar 27, 2026, 11:59 AM UTC
Duration
1h 38m
Affected: Spark Management Portal - EU Region
Timeline · 2 updates
  1. investigating Mar 27, 2026, 10:21 AM UTC

    We are currently investigating this issue.

  2. resolved Mar 27, 2026, 11:59 AM UTC

    Incident has been resolved. Timeframe: The issue started at 6:45 AM UTC and was resolved at 12:20 PM UTC. Impact: During this time, gateways failed to communicate with Spark Management and appeared disconnected in the Spark Management application. Root Cause: An internal error caused failures in the gateway heartbeat flow due to a shared file exceeding its size limit. Resolution: Proper handling and rotation mechanisms were added for this file to prevent recurrence. The fix has been applied to all Spark Management instances across all supported regions, although the impact was limited to the EU data residency.

Read the full incident report →

Minor March 25, 2026

Infinity Portal Data Services - EU region disruption

Detected by Pingoru
Mar 25, 2026, 06:00 PM UTC
Resolved
Mar 25, 2026, 06:42 PM UTC
Duration
42m
Affected: Check Point Portal Data Services (DataTube) - EU region
Timeline · 2 updates
  1. identified Mar 25, 2026, 06:22 PM UTC

    Intermittent delays in query results and data updates may occur

  2. resolved Mar 25, 2026, 06:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026

Anti-Malware signature updates are currently unavailable

Detected by Pingoru
Mar 19, 2026, 06:52 PM UTC
Resolved
Mar 19, 2026, 10:51 PM UTC
Duration
3h 58m
Affected: Check Point Endpoint Security - EU RegionCheck Point Endpoint Security - US RegionCheck Point Endpoint Security – APAC RegionCheck Point Endpoint Security - UAE RegionCheck Point Endpoint Security - India Region
Timeline · 2 updates
  1. investigating Mar 19, 2026, 06:52 PM UTC

    Anti-Malware signature updates are currently unavailable Current protections are still active, this only affects updates. This does not affect zero day protections nor anti-ransomware, these updates are still functional. We are investigating this issue.

  2. resolved Mar 19, 2026, 10:51 PM UTC

    This issue has been resolved.

Read the full incident report →