Lakera incident

Reach my device service is unavailable

Critical Resolved View vendor source →

Lakera experienced a critical incident on April 20, 2026 affecting Check Point Spark Reach My Device Service (SMB Appliances), lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 09:40 AM UTC
Resolved
Apr 20, 2026, 11:49 AM UTC
Duration
2h 9m
Detected by Pingoru
Apr 20, 2026, 09:40 AM UTC

Affected components

Check Point Spark Reach My Device Service (SMB Appliances)

Update timeline

  1. investigating Apr 20, 2026, 09:40 AM UTC

    We are currently investigating this issue.

  2. identified Apr 20, 2026, 11:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 20, 2026, 11:49 AM UTC

    This incident has been resolved.