Lakera incident

Harmony Endpoint – Temporary Service Disruption in UAE (United Arab Emirates) Region

Minor Ongoing View vendor source →

Lakera is currently experiencing a minor incident affecting Check Point Endpoint Security - UAE Region, which began 75d ago. The vendor's full update timeline is below.

Started
Mar 01, 2026, 05:13 PM UTC
Resolved
Ongoing
Duration
● 74d 21h
Detected by Pingoru
Mar 01, 2026, 05:13 PM UTC

Affected components

Check Point Endpoint Security - UAE Region

Update timeline

  1. monitoring Mar 01, 2026, 05:13 PM UTC

    We are currently experiencing a service disruption in our data center in the United Arab Emirates due to an issue with our cloud infrastructure provider. As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience: • Difficulty accessing the Harmony Endpoint management portal • Temporary connectivity issues between Endpoint clients and the server There is no security impact. Endpoint protections on devices continue to operate as expected. Our team is actively monitoring the situation and working closely with our cloud provider to restore full service as quickly as possible. We will provide an update once the issue is resolved or if additional information becomes available

  2. monitoring Mar 01, 2026, 11:55 PM UTC

    The service disruption in the United Arab Emirates region has been resolved, with one remaining issue related to log visibility. The Harmony Endpoint management portal is now fully accessible. Connectivity between Endpoint clients and the server has been restored. Customers may still experience missing or delayed logs in the portal. Our team is actively working to fully restore log visibility. We will provide another update once the remaining issue is resolved.

  3. monitoring Mar 02, 2026, 07:14 AM UTC

    We are currently experiencing a service disruption in our data center in the United Arab Emirates due to an issue with our cloud infrastructure provider. As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience difficulty accessing the Harmony Endpoint management portal. There is no security impact. Endpoint protections on devices continue to operate as expected. Our team is actively monitoring the situation and working closely with our cloud provider to restore full service as quickly as possible. We will provide an update once the issue is resolved or if additional information becomes available

  4. monitoring Mar 02, 2026, 10:37 AM UTC

    We are continuing to monitor for any further issues.