Kustom incident

Subscription Tokens – Degraded Service

Minor Resolved View vendor source →
Started
Apr 08, 2026, 01:33 PM UTC
Resolved
Apr 08, 2026, 01:46 PM UTC
Duration
13m
Detected by Pingoru
Apr 08, 2026, 01:33 PM UTC

Affected components

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Update timeline

  1. investigating Apr 08, 2026, 01:33 PM UTC

    We are currently investigating an issue affecting subscription tokens. Some subscriptions may be failing to process as expected. Our team is actively looking into the root cause. We will provide an update as soon as we have more information.

  2. resolved Apr 08, 2026, 01:46 PM UTC

    This incident has been resolved. Subscription tokens are now processing as expected. No further action is required on your end. We apologise for the disruption this may have caused and thank you for your patience.

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