KUARIO incident

The Visa top-up option is no longer displayed for users who have registered Switzerland as their country.

Notice Resolved View vendor source →

KUARIO experienced a notice incident on November 3, 2025 affecting Payment API and KUARIO Apps, lasting –. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 11:58 AM UTC
Resolved
Nov 03, 2025, 11:58 AM UTC
Duration
–
Detected by Pingoru
Nov 03, 2025, 11:58 AM UTC

Affected components

Payment APIKUARIO Apps

Update timeline

  1. resolved Nov 03, 2025, 11:58 AM UTC

    The Visa top-up option is no longer displayed for users who have registered Switzerland as their country. According to Visa AFT regulations, it is not permitted to perform top-ups for VISA cardholders outside the EEA. To avoid confusion about this, we have removed the VISA top-up option for users who have selected Switzerland as their country in their KUARIO Account.