Kraken experienced a minor incident on August 12, 2026, lasting 21h 43m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 12, 2026, 11:43 AM UTC
We are currently investigating an issue causing delays to historical balance data. Current account balances are not impacted. However, affected users may see a gap in their historical balance data after August 12, 2026 at 08:00 UTC. Once the issue is resolved and processing catches up, the missing historical balance data will be published. We are working to restore normal data processing and will provide an update when additional information is available.
- identified Aug 12, 2026, 01:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 13, 2026, 08:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 13, 2026, 09:27 AM UTC
This incident has been resolved.