Kraken incident

FIX API order placement issues for recently listed markets

Minor Resolved View vendor source →

Kraken experienced a minor incident on September 30, 2026 affecting FIX, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 02:28 PM UTC
Resolved
Sep 30, 2026, 02:37 PM UTC
Duration
9m
Detected by Pingoru
Sep 30, 2026, 02:28 PM UTC

Affected components

FIX

Update timeline

  1. investigating Sep 30, 2026, 02:28 PM UTC

    We are investigating an issue where some clients may be unable to place orders through the FIX API for a limited set of recently listed Spot and Futures markets. Affected requests may be rejected with an “Unknown asset” or “Unknown asset pair” message.

  2. identified Sep 30, 2026, 02:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 30, 2026, 02:37 PM UTC

    This incident has been resolved.