Kraken incident

Issues Completing MXN Deposits via SPEI

Minor Resolved View vendor source →

Kraken experienced a minor incident on May 4, 2026 affecting Mexican Peso (MXN) - Domestic, lasting 7h 40m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 10:04 PM UTC
Resolved
May 05, 2026, 05:45 AM UTC
Duration
7h 40m
Detected by Pingoru
May 04, 2026, 10:04 PM UTC

Affected components

Mexican Peso (MXN) - Domestic

Update timeline

  1. identified May 04, 2026, 10:04 PM UTC

    We are currently investigating an issue affecting MXN deposits via SPEI. Clients attempting to fund their accounts using this method are not receiving deposit instructions and are unable to complete deposits. Our team is working to restore full service. We will provide an update as soon as more information is available.

  2. monitoring May 04, 2026, 10:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 05, 2026, 05:45 AM UTC

    This incident has been resolved.