Kraken incident

Kraken Pro - Adding or viewing withdrawal addresses issue.

Minor Resolved View vendor source →

Kraken experienced a minor incident on May 4, 2026 affecting Website and Kraken Pro App, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 07:27 PM UTC
Resolved
May 04, 2026, 09:24 PM UTC
Duration
1h 56m
Detected by Pingoru
May 04, 2026, 07:27 PM UTC

Affected components

WebsiteKraken Pro App

Update timeline

  1. investigating May 04, 2026, 07:27 PM UTC

    We are investigating reports from clients having difficulty adding or viewing withdrawal addresses on the Kraken Pro Website. Trading via kraken.com and via apps, sign-in and other features is functional. We are working to resolve the issue and will update as soon as we have more information.

  2. identified May 04, 2026, 08:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 04, 2026, 09:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 04, 2026, 09:24 PM UTC

    This incident has been resolved.