Kong experienced a minor incident on May 16, 2025 affecting Kong Konnect Cloud, lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Kong Konnect Cloud
Update timeline
- investigating May 16, 2025, 11:57 AM UTC
Our analytics processing pipeline to publish Analytics data has stopped ingesting new data as of 11:00 UTC. New Analytics data sent from customer data planes is not being lost, but it will not visible in Konnect while the pipeline is stopped.
- identified May 16, 2025, 12:19 PM UTC
We have identified and taken steps to begin restoring our Analytics pipeline.
- monitoring May 16, 2025, 12:20 PM UTC
The pipeline has been restored and the backlog of data is being processed.
- resolved May 16, 2025, 02:07 PM UTC
This incident has been resolved.