Kong incident

Newly invited Konnect users aren't able to login after accepting the invite

Major Resolved View vendor source →

Kong experienced a major incident on June 11, 2025 affecting Kong Konnect Cloud, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 04:32 PM UTC
Resolved
Jun 11, 2025, 05:11 PM UTC
Duration
39m
Detected by Pingoru
Jun 11, 2025, 04:32 PM UTC

Affected components

Kong Konnect Cloud

Update timeline

  1. investigating Jun 11, 2025, 04:32 PM UTC

    We care currently investigating this issue.

  2. monitoring Jun 11, 2025, 04:59 PM UTC

    A fix has been implemented and we are monitoring the results. Newly invited users seem to be able to login now as expected

  3. resolved Jun 11, 2025, 05:11 PM UTC

    This incident has been resolved.