Kong incident

Service disruptions due to issues with an upstream service provider

Minor Resolved View vendor source →

Kong experienced a minor incident on June 12, 2025 affecting Kong Konnect Cloud, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 07:21 PM UTC
Resolved
Jun 12, 2025, 10:40 PM UTC
Duration
3h 18m
Detected by Pingoru
Jun 12, 2025, 07:21 PM UTC

Affected components

Kong Konnect Cloud

Update timeline

  1. investigating Jun 12, 2025, 07:21 PM UTC

    We're currently experiencing disruptions in some of our services due to issues with an upstream service provider. Our team is actively monitoring the situation and working with the provider to restore normal operations as quickly as possible. We'll continue to provide updates as we learn more. Thank you for your patience. https://www.cloudflarestatus.com/

  2. investigating Jun 12, 2025, 07:23 PM UTC

    Affected services include the new Developer Portal (Beta). Konnect, Gateways, Mesh, Cloud gateway, end-user traffic are not impacted

  3. investigating Jun 12, 2025, 07:52 PM UTC

    We are continuing to monitor the upstream service outage affecting the new Developer Portal (Beta). Konnect, Gateways, Mesh, Cloud gateway, and end-user traffic are not impacted.

  4. monitoring Jun 12, 2025, 09:49 PM UTC

    The Developer Portal (Beta) functionality has been restored. We will continue to monitor the status of our upstream dependencies.

  5. resolved Jun 12, 2025, 10:40 PM UTC

    This incident has been resolved.