Kong incident

Konnect UI and APIs appear to be having an outage, but dataplanes do not seem to be affected.

Critical Resolved View vendor source →

Kong experienced a critical incident on April 29, 2025 affecting Kong Konnect Cloud, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2025, 03:18 PM UTC
Resolved
Apr 29, 2025, 05:34 PM UTC
Duration
2h 16m
Detected by Pingoru
Apr 29, 2025, 03:18 PM UTC

Affected components

Kong Konnect Cloud

Update timeline

  1. investigating Apr 29, 2025, 03:18 PM UTC

    We are currently investigating.

  2. identified Apr 29, 2025, 03:42 PM UTC

    The issue has been identified and service is broadly restored. We are working through remaining issues.

  3. monitoring Apr 29, 2025, 04:27 PM UTC

    Fixes have been implemented, service is restored, and we are monitoring the results. Analytics data may be delayed.

  4. resolved Apr 29, 2025, 05:34 PM UTC

    This incident has been resolved.