kommunicate had 13 outages in the last 2 years totaling 28h 16m of downtime — averaging 0.5 incidents per month.
There were 13 kommunicate outages since November 25, 2024 totaling 28h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are facing issue with chat loading in conversation page, we are working on fix
We've now resolved the incident. Thanks for your patience.
We experienced a temporary outage affecting access to the Kommunicate dashboard due to an AWS service disruption. The issue has now been resolved, and all systems are operational.
Fix is Implemented.
We've now resolved the incident. Thanks for your patience.
We've now resolved the incident. Thanks for your patience.
We've now resolved the incident. Thanks for your patience.
We experienced an issue where approximately 50% of file uploads failed to process correctly. This resulted in some users being unable to upload files during the affected period.
The issue affecting our bot services has been successfully resolved. All systems are now operating normally.
We have deployed the permanent fix for the message sending failure reported earlier today.
We've now resolved the incident. Thanks for your patience.
We've now resolved the incident. Thanks for your patience.
We had an unexpected configuration issue with the Chat APIs services impacted between 21:40 PM (IST) and 22:10 PM (IST) The issue has been identified and corrected. We apologize for any inconvenience this may cause and sincerely appreciate your patience and understanding. For any assistance, please feel free to contact our support team at [email protected]
Dashboard Agent login not working for few accounts. Issue has been resolved.