kommunicate incident

Agent Dashboard is not loading - AWS Amplify outage

Major Resolved View vendor source →

kommunicate experienced a major incident on October 20, 2025, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 08:38 AM UTC
Resolved
Oct 20, 2025, 09:53 AM UTC
Duration
1h 14m
Detected by Pingoru
Oct 20, 2025, 08:38 AM UTC

Update timeline

  1. resolved Oct 20, 2025, 09:53 AM UTC

    We experienced a temporary outage affecting access to the Kommunicate dashboard due to an AWS service disruption. The issue has now been resolved, and all systems are operational.