kommunicate incident

Chat services down

Major Resolved View vendor source →

kommunicate experienced a major incident on February 13, 2025, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 04:10 PM UTC
Resolved
Feb 13, 2025, 04:40 PM UTC
Duration
30m
Detected by Pingoru
Feb 13, 2025, 04:10 PM UTC

Update timeline

  1. resolved Feb 13, 2025, 05:01 PM UTC

    We had an unexpected configuration issue with the Chat APIs services impacted between 21:40 PM (IST) and 22:10 PM (IST) The issue has been identified and corrected. We apologize for any inconvenience this may cause and sincerely appreciate your patience and understanding. For any assistance, please feel free to contact our support team at [email protected]