Klue experienced a major incident on August 20, 2025 affecting app.klue.com, lasting 5h 46m. The incident has been resolved; the full update timeline is below.
Affected components
app.klue.com
Update timeline
- identified Aug 20, 2025, 04:40 PM UTC
We have identified an issue that is causing degraded performance with app.klue.com and users may experience timeouts, slow loading and issues with integrations. We have identified the cause and are working on implementing a fix.
- monitoring Aug 20, 2025, 05:00 PM UTC
We've implemented a fix and are monitoring to confirm a successful resolution.
- monitoring Aug 20, 2025, 05:11 PM UTC
System availability has been restored. We'll continue to monitor performance.
- resolved Aug 20, 2025, 10:27 PM UTC
This incident has been resolved.