Klue had 7 outages in the last 2 years totaling 142h 26m of downtime — averaging 0.3 incidents per month.
There were 7 Klue outages since June 12, 2025 totaling 142h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We have been affected by issues at our hosting provider Heroku. https://status.heroku.com/incidents/2915
Heroku has restored services we rely on. There may be intermittent issues until issue is fully resolved.
This incident has been resolved.
We're seeing an increase in time outs and failure rates for Ask Klue. We're currently investigating this issue.
We have identified and deployed a fix for this issue. We are actively monitoring the situation to confirm full resolution.
This incident has been resolved.
We are currently aware of an issue with Cloudflare, which is a critical dependency for routing traffic to us. Please monitor https://cloudflarestatus.com for updates.
Some traffic has resumed, so app.klue.com may be accessible from some geos. We will continue monitoring the situation.
Normal levels of traffic have resumed, however the Klue platform may still be sluggish or experience transient issues.
All user facing services have returned to full operational status. Our backend processing queues should recover gradually over the next 24 hours. Slower than nominal processing times should be expected.
We're experiencing a partial outage as a result of AWS us-east-1's outage. You may experience issues accessing app.klue.com. We're closely monitoring the recovery of the underlying incident. https://health.aws.amazon.com/health/status
Access to app.klue.com has degraded further due to issues with our upstream providers. We're continuing to monitor the underlying incident.
We've seen a marked improvement in our overall error rate, and performance is stabilizing. We'll continue to monitor the situation, but the trend is positive. Certain forms of scheduled tasks like automated card updates and email digests may be delayed while we recover.
All services have returned to normal operations following the resolution of the AWS us-east-1 outage. app.klue.com is fully accessible and performing as expected. Delayed scheduled tasks, including automated card updates and email digests, are now processing. Thank you for your patience during this incident.
We have identified an issue that is causing degraded performance with app.klue.com and users may experience timeouts, slow loading and issues with integrations. We are working to identify the root cause of the issue.
We're cautiously monitoring a mitigation while we implement a long term fix.
This incident has been resolved.