Klue Outage History

Klue is up right now

Pingoru has recorded 19 incidents for Klue: 6 in the last 12 months and 0 in the last 90 days.

Source: kluestatus.com

19incidents recorded
6last 12 months
0last 90 days
4 daystypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Klue in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 20261336 of 720 (47%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 524 (0%)

Incidents, newest first

Major June 12, 2026 Data Sync Integration Issues 24d 21h app.klue.com

Started Jun 12, 2026, 06:00 PM UTC· resolved Jul 07, 2026, 03:29 PM UTC

  1. identified Jun 14, 2026, 11:36 PM UTC

    We're currently investigating an issue affecting data sync integrations and are working to restore full functionality as quickly as possible.

  2. resolved Sep 28, 2026, 03:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 17, 2026 slow page loads 1h 38m app.klue.com

Started Mar 17, 2026, 04:45 PM UTC· resolved Mar 17, 2026, 06:24 PM UTC

  1. investigating Mar 17, 2026, 06:08 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 17, 2026, 06:10 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 17, 2026, 06:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 17, 2026, 06:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 10, 2026 platform instability 44m

Started Mar 10, 2026, 08:01 PM UTC· resolved Mar 10, 2026, 08:45 PM UTC

  1. investigating Mar 10, 2026, 08:35 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 10, 2026, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 10, 2026, 08:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 18, 2026 platform issues due to Heroku outage 1h 15m app.klue.com

Started Feb 18, 2026, 01:52 AM UTC· resolved Feb 18, 2026, 03:08 AM UTC

  1. investigating Feb 18, 2026, 02:23 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 18, 2026, 02:24 AM UTC

    We have been affected by issues at our hosting provider Heroku. https://status.heroku.com/incidents/2915

  3. monitoring Feb 18, 2026, 02:54 AM UTC

    Heroku has restored services we rely on. There may be intermittent issues until issue is fully resolved.

  4. resolved Feb 18, 2026, 03:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 28, 2026 Elevated Ask Klue Failures and Timeouts 4h 55m app.klue.com

Started Jan 28, 2026, 09:34 PM UTC· resolved Jan 29, 2026, 02:30 AM UTC

  1. investigating Jan 28, 2026, 09:34 PM UTC

    We're seeing an increase in time outs and failure rates for Ask Klue. We're currently investigating this issue.

  2. monitoring Jan 28, 2026, 11:15 PM UTC

    We have identified and deployed a fix for this issue. We are actively monitoring the situation to confirm full resolution.

  3. resolved Jan 29, 2026, 02:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025 Cloudflare failing to route requests 5h 41m app.klue.com

Started Nov 18, 2025, 12:04 PM UTC· resolved Nov 18, 2025, 05:45 PM UTC

  1. investigating Nov 18, 2025, 02:27 PM UTC

    We are currently aware of an issue with Cloudflare, which is a critical dependency for routing traffic to us. Please monitor https://cloudflarestatus.com for updates.

  2. monitoring Nov 18, 2025, 02:36 PM UTC

    Some traffic has resumed, so app.klue.com may be accessible from some geos. We will continue monitoring the situation.

  3. monitoring Nov 18, 2025, 02:59 PM UTC

    Normal levels of traffic have resumed, however the Klue platform may still be sluggish or experience transient issues.

  4. resolved Nov 18, 2025, 06:08 PM UTC

    All user facing services have returned to full operational status. Our backend processing queues should recover gradually over the next 24 hours. Slower than nominal processing times should be expected.

Read the full incident report →

Critical October 20, 2025 Impact from AWS Downtime 8h 57m app.klue.com

Started Oct 20, 2025, 03:03 PM UTC· resolved Oct 21, 2025, 12:00 AM UTC

  1. identified Oct 20, 2025, 03:03 PM UTC

    We're experiencing a partial outage as a result of AWS us-east-1's outage. You may experience issues accessing app.klue.com. We're closely monitoring the recovery of the underlying incident. https://health.aws.amazon.com/health/status

  2. identified Oct 20, 2025, 04:47 PM UTC

    Access to app.klue.com has degraded further due to issues with our upstream providers. We're continuing to monitor the underlying incident.

  3. monitoring Oct 20, 2025, 07:46 PM UTC

    We've seen a marked improvement in our overall error rate, and performance is stabilizing. We'll continue to monitor the situation, but the trend is positive. Certain forms of scheduled tasks like automated card updates and email digests may be delayed while we recover.

  4. resolved Oct 21, 2025, 02:15 PM UTC

    All services have returned to normal operations following the resolution of the AWS us-east-1 outage. app.klue.com is fully accessible and performing as expected. Delayed scheduled tasks, including automated card updates and email digests, are now processing. Thank you for your patience during this incident.

Read the full incident report →

Minor August 21, 2025 Klue App Performance Degradation 4d 23h app.klue.com

Started Aug 21, 2025, 05:10 PM UTC· resolved Aug 26, 2025, 04:23 PM UTC

  1. investigating Aug 21, 2025, 05:10 PM UTC

    We have identified an issue that is causing degraded performance with app.klue.com and users may experience timeouts, slow loading and issues with integrations. We are working to identify the root cause of the issue.

  2. monitoring Aug 21, 2025, 06:55 PM UTC

    We're cautiously monitoring a mitigation while we implement a long term fix.

  3. resolved Aug 26, 2025, 04:23 PM UTC

    This incident has been resolved.

Read the full incident report →