Klippa incident

Flow builder availability issues

Major Resolved View vendor source →

Klippa experienced a major incident on May 1, 2026 affecting DocHorizon Platform and DocHorizon Platform Flow Builder, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 04:05 PM UTC
Resolved
May 01, 2026, 05:45 PM UTC
Duration
1h 40m
Detected by Pingoru
May 01, 2026, 04:05 PM UTC

Affected components

DocHorizon PlatformDocHorizon Platform Flow Builder

Update timeline

  1. investigating May 01, 2026, 04:18 PM UTC

    The DocHorizon Flowbuilder is currently unavailable due to infrastructure issues. We are actively looking into it. Flows and webhooks are currently not being processed.

  2. resolved May 01, 2026, 05:45 PM UTC

    The issues with the flow builder have been resolved, flows and webhooks are operating as normal again.