Klippa incident

Reduced performance of flowbuilder: runs may fail with message "Memory limit exceeded"

Klippa is currently experiencing a minor incident affecting Doxis AI.dp Platform and Doxis AI.dp Flow Builder, which began 6h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 01:00 PM UTC
Resolved
Ongoing
Duration
● 5h 43m
Detected by Pingoru
Jun 04, 2026, 01:00 PM UTC

Affected components

Doxis AI.dp PlatformDoxis AI.dp Flow Builder

Update timeline

  1. investigating Jun 04, 2026, 03:54 PM UTC

    We’ve identified an issue on the Doxis AI.dp platform where flows could fail with a “Memory limit exceeded” error despite their memory usage being below the limit. We’ve adjusted the service’s deployment configuration and are actively monitoring the cluster to determine whether this fully resolves the issue.