Klaviyo experienced a minor incident on August 12, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Aug 12, 2025, 05:14 PM UTC
Aug 12, 13:14 EDT Resolved - This is now resolved, triggering is back to real-time. Aug 12, 13:05 EDT Monitoring - Triggering of event-based flows is now back to real-time. We're continuing to monitor and will provide an additional confirmation of full recovery. Aug 12, 12:39 EDT Investigating - We are currently investigating delays in the triggering of event-based flows, which began around 08/12/2025 at 11:45 US/Eastern. Our team is actively working to resolve the issue. Further updates will be provided as soon as new information is available.