Klaviyo experienced a minor incident on July 8, 2025 affecting Analytics and Segmentation and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2025, 07:20 PM UTC
We are currently experiencing delays in event processing. Customers may see delays in event data syncing, event-triggered flows sending, and real-time segmentation. We are in the process of restoring normal operations and will continue to provide updates here.
- monitoring Jul 08, 2025, 07:44 PM UTC
We have mitigated the delays and event-processing has been restored to real-time. There was no data loss as a result of this incident. We’re continuing to monitor and will post another update once we have fully cleared any backlog of processing data.
- resolved Jul 08, 2025, 07:50 PM UTC
Event processing has been fully restored. This incident is now resolved.