Klaviyo experienced a minor incident on September 3, 2025 affecting Campaign Email Sending, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Campaign Email Sending
Update timeline
- investigating Sep 03, 2025, 09:32 PM UTC
We are currently investigating an issue where omnichannel campaigns were resent unexpectedly. We'll provide updates as soon as more information is available.
- monitoring Sep 03, 2025, 10:41 PM UTC
We have identified the root cause and have mitigated any further incorrect resends of omnichannel campaigns. We continue to monitor closely and appreciate your patience throughout this incident.
- resolved Sep 03, 2025, 10:56 PM UTC
This incident has been resolved.