Klaviyo experienced a minor incident on September 19, 2025 affecting Campaign Email Sending, lasting 9d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 19, 2025, 01:38 PM UTC
We are currently investigating an issue where a subset of scheduled and draft campaigns may not be appearing in the campaign list view as expected. We are actively investigating. We’ll provide updates as soon as more information is available.
- identified Sep 19, 2025, 09:50 PM UTC
We're continuing to work through repairs for this subset of campaigns. We'll provide updates as soon as more information is available. We appreciate your patience throughout this incident.
- monitoring Sep 22, 2025, 07:43 PM UTC
We have concluded our repairs and these campaigns should now show in the campaign list view as expected. We continue to monitor closely and appreciate your patience throughout this incident.
- resolved Sep 29, 2025, 01:27 PM UTC
This incident has been resolved.