Kinsta incident
Service disruption at the Northern Virginia (Ashburn) data center
Kinsta experienced a major incident on August 17, 2026 affecting Ashburn, Virginia, US data centers, lasting 5h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 17, 2026, 09:09 PM UTC
Our Engineers are investigating reports of a service disruption affecting sites in the Northern Virginia (Ashburn) data center. We are working to restore service to affected sites as quickly as possible.
- investigating Aug 17, 2026, 10:16 PM UTC
We are actively investigating this issue and sincerely apologize for any inconvenience it may cause.
- identified Aug 18, 2026, 12:17 AM UTC
Our Systems Engineering team is currently working on a solution for this issue. We will provide updates as soon as they are available.
- monitoring Aug 18, 2026, 12:37 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Aug 18, 2026, 01:32 AM UTC
We are currently investigating an issue causing some sites to return 520 errors. Our Engineering team has identified the cause and is working on fixing the affected sites. We will provide updates as we continue to work on the issue.
- monitoring Aug 18, 2026, 01:52 AM UTC
The issue causing some sites to return 520 errors has been fixed. Our Engineering team is continuing to monitor the affected sites to make sure everything remains stable.
- resolved Aug 18, 2026, 02:39 AM UTC
This incident has been resolved.