Kinsta incident

MyKinsta actions such us site creation, restoration, push between environments are failing.

Minor Resolved View vendor source →

Kinsta experienced a minor incident on September 8, 2025 affecting MyKinsta, lasting 1d 14h. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 10:18 PM UTC
Resolved
Sep 10, 2025, 12:43 PM UTC
Duration
1d 14h
Detected by Pingoru
Sep 08, 2025, 10:18 PM UTC

Affected components

MyKinsta

Update timeline

  1. investigating Sep 08, 2025, 10:18 PM UTC

    We are currently investigating this issue. We apologize for the inconvenience.

  2. identified Sep 08, 2025, 11:31 PM UTC

    The issue has been identified, and a fix is being implemented.

  3. monitoring Sep 09, 2025, 12:21 AM UTC

    A fix has been implemented, and we are monitoring the results. If you continue to experience any MyKinsta actions that seem stuck or are failing, please reach out to our Support team via chat or email at [email protected].

  4. monitoring Sep 09, 2025, 04:24 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Sep 09, 2025, 05:53 AM UTC

    We are actively monitoring for any additional issues. If you continue to experience any MyKinsta actions that appear to be stuck or failing, please contact our Support team via chat or email at [email protected].

  6. monitoring Sep 09, 2025, 02:06 PM UTC

    We are still monitoring for any issues. If you continue to experience any MyKinsta actions that appear to be stuck or failing, please contact our Support team via chat or email at [email protected].

  7. monitoring Sep 09, 2025, 03:23 PM UTC

    We have not seen a recurrence of this issue and we don't expect it to happen again, but out of an abundance of caution we're going to keep monitoring for a longer amount of time. If you do have any issues with MyKinsta site actions, please contact our support team via chat, or via email at [email protected].

  8. monitoring Sep 10, 2025, 12:50 AM UTC

    We are continuing to monitor for any further issues.

  9. monitoring Sep 10, 2025, 04:09 AM UTC

    We are actively monitoring for any further issues.

  10. monitoring Sep 10, 2025, 06:31 AM UTC

    We are actively monitoring for any further issues.

  11. resolved Sep 10, 2025, 12:43 PM UTC

    This incident has been resolved.