Kinsta incident

Chat Support system issues

Minor Resolved View vendor source →

Kinsta experienced a minor incident on October 22, 2025 affecting Kinsta support system, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 10:30 AM UTC
Resolved
Oct 22, 2025, 12:14 PM UTC
Duration
1h 44m
Detected by Pingoru
Oct 22, 2025, 10:30 AM UTC

Affected components

Kinsta support system

Update timeline

  1. investigating Oct 22, 2025, 10:30 AM UTC

    Our Chat System provider Intercom is experiencing issues that are affecting our Chat Support system. The responses might be delayed or chat might be unavailable temporarily. We are following their status page for updates: https://www.intercomstatus.com/us-hosting

  2. resolved Oct 22, 2025, 12:14 PM UTC

    This incident has been resolved.