Kinsta incident

Service disruption at the Frankfurt (DE) data center

Major Resolved View vendor source →

Kinsta experienced a major incident on December 15, 2025 affecting Frankfurt, Germany data centers, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2025, 04:15 PM UTC
Resolved
Dec 15, 2025, 05:54 PM UTC
Duration
1h 39m
Detected by Pingoru
Dec 15, 2025, 04:15 PM UTC

Affected components

Frankfurt, Germany data centers

Update timeline

  1. investigating Dec 15, 2025, 04:15 PM UTC

    Our Engineers are investigating reports of a service disruption affecting some sites in the Frankfurt (DE) data center. We are working to restore service to affected sites as quickly as possible.

  2. investigating Dec 15, 2025, 04:47 PM UTC

    Our Engineers are continuing to investigate the issue.

  3. monitoring Dec 15, 2025, 05:27 PM UTC

    We have implemented a fix and are monitoring the results.

  4. resolved Dec 15, 2025, 05:54 PM UTC

    Our Engineers have successfully restored full service to all affected sites in the Frankfurt (DE) data center. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.