Kinsta experienced a minor incident on January 9, 2026 affecting MyKinsta, lasting 8h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 09, 2026, 12:19 AM UTC
Our Engineers are investigating reports of performance issues with the APM data reported in MyKinsta. At this time APM data may not be displayed in MyKinsta. We are working to restore normal functionality to our APM system as quickly as possible. If you do have any questions please do not hesitate to reach out to our Support team for assistance. We apologize for this disruption.
- investigating Jan 09, 2026, 02:52 AM UTC
We are continuing to investigate this issue and apologize for any inconvenience it may cause.
- investigating Jan 09, 2026, 04:09 AM UTC
We are continuing to investigate this issue and apologize for any inconvenience it may cause.
- investigating Jan 09, 2026, 05:55 AM UTC
We're still working on resolving this issue, and we sincerely apologize for any inconvenience it may have caused.
- identified Jan 09, 2026, 06:48 AM UTC
We've identified the issue with our APM tool in MyKinsta. We are working on a fix for this.
- monitoring Jan 09, 2026, 08:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 09, 2026, 08:53 AM UTC
This incident has been resolved.