Kinde Outage History

Type: Incident Duration: 2 hours and 47 minutes Affected Components: Custom domains, Management API, SMS delivery, Webhooks, Authentication, New user registration, Admin area, User export and import, Email delivery Apr 17, 03:27:31 GMT+0 - Investigating - We are currently investigating this incident. Apr 17, 03:42:41 GMT+0 - Monitoring - We are currently monitoring the result. Latency is returning to normal. Apr 17, 03:58:05 GMT+0 - Monitoring - We are continuing to monitor. Latency is returning to normal levels, and the team is actively working to return to baseline. Apr 17, 04:06:08 GMT+0 - Resolved - This incident has been resolved. The team will continue to monitor. Apr 17, 05:28:44 GMT+0 - Postmortem - We experienced high latency in our caching layer, which caused problems for a majority of our customers in the AU region. We have applied mitigations and will be prioritizing more performance enhancements soon. Apr 17, 05:52:09 GMT+0 - Monitoring - Our team is working on a fix and is actively monitoring to ensure latency returns to baseline levels. Apr 17, 06:14:44 GMT+0 - Resolved - This incident has been resolved, and a solution has been rolled out. Latency has resolved to baseline levels.

Type: Incident Duration: 45 minutes Affected Components: User export and import, Management API, Authentication, New user registration, New user registration, Management API, Authentication, New user registration, Management API, Management API, Authentication, Authentication, New user registration, Management API, Authentication, New user registration Apr 16, 19:25:00 GMT+0 - Resolved - This incident has been resolved. Apr 16, 19:55:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Apr 16, 20:10:00 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 47 minutes Affected Components: SMS delivery, Custom domains, Management API, Webhooks, Authentication, New user registration, Admin area, User export and import, Email delivery Apr 11, 10:11:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 11, 10:58:00 GMT+0 - Resolved - This incident has been resolved and the team is monitoring and will investigate the cause.

Type: Incident Duration: 32 minutes Affected Components: Authentication, Admin area Mar 17, 02:38:38 GMT+0 - Investigating - We are currently investigating this incident. Mar 17, 02:46:37 GMT+0 - Monitoring - We are currently monitoring. Mar 17, 03:10:28 GMT+0 - Resolved - This incident has been resolved. Please reach out to the team if you need any assistance.