Kevel incident
Kevel Maintenance 2025-Jul-27: Management UI and API
Kevel experienced a minor incident on July 27, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jul 27, 2025, 04:00 PM UTC
Jul 27, 12:00 EDT Completed - The scheduled maintenance has been completed. Jul 27, 12:00 EDT Verifying - Verification is currently underway for the maintenance items. Jul 27, 11:06 EDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jul 27, 10:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 23, 07:16 EDT Update - We will be undergoing scheduled maintenance during this time. Jul 17, 08:02 EDT Scheduled - This is a quick note to notify you of upcoming downtime for the Kevel UI, Management API and Catalog ingestion. The Kevel UI, Management API and Catalog ingestion will be down for maintenance on Sunday July 27th, 2025 from 10:00am - 12:00pm EDT (2:00pm - 4:00pm GMT/UTC). Ad serving will be unaffected by this downtime. Please note: - Save any changes prior to the maintenance window in order to avoid losing your work. During this maintenance period: - Users will be unable to load or save changes in the Kevel UI. - API calls to the Management API will result in errors. - Ad serving and the Decision API will be unaffected. - Customers will not be able to upload product feeds to the Catalog system during this time We're hard at work making improvements to make your experience with Kevel better. Please let us know if you have any feedback.