Kevel experienced a minor incident on December 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Dec 03, 2025, 10:01 PM UTC
Dec 3, 17:01 EST Resolved - Confirming the ingestion of the delayed reporting data is now complete and this is now resolved. Newly created reports will contain correct and up to date metrics from December 2 - 3. Dec 3, 14:22 EST Monitoring - A fix has been implemented and we are monitoring results. We expect that it will take around 8 hours for the ingestion of the delayed reporting data to be completed. Once completed, the temporarily missing reporting data from December 2 - 3 will be available. Dec 3, 11:48 EST Update - Work is still in progress on the fix for delayed data ingestion. We will update again as soon as we have further progress to share. Dec 3, 09:33 EST Identified - The issue has been identified and a fix is in-progress. To further clarify the impact, some customers may be temporarily missing data from December 2 - 3, as the ingestion of this data is delayed. Dec 3, 09:09 EST Investigating - We are investigating an issue with delayed reporting data ingestion that is causing degraded reporting performance. Some customers may experience missing data in reports for December 2 - 3.