Ketch incident

Elevated US API Errors

Minor Resolved View vendor source →

Ketch experienced a minor incident on September 3, 2025 affecting API (US), lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 05:05 AM UTC
Resolved
Sep 03, 2025, 09:10 AM UTC
Duration
4h 4m
Detected by Pingoru
Sep 03, 2025, 05:05 AM UTC

Affected components

API (US)

Update timeline

  1. monitoring Sep 03, 2025, 08:01 AM UTC

    We experienced elevated API error rates due to a distributed denial-of-service (DDoS) attack. Mitigations have been put in place, and the team will monitor and adjust as necessary.

  2. resolved Sep 03, 2025, 09:10 AM UTC

    This incident has been resolved.