Kentico incident

Outage

Critical Resolved View vendor source →

Kentico experienced a critical incident on July 24, 2025 affecting Xperience Portal, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2025, 07:44 AM UTC
Resolved
Jul 24, 2025, 08:43 AM UTC
Duration
58m
Detected by Pingoru
Jul 24, 2025, 07:44 AM UTC

Affected components

Xperience Portal

Update timeline

  1. investigating Jul 24, 2025, 07:44 AM UTC

    There is an outage in portal

  2. resolved Jul 24, 2025, 08:43 AM UTC

    This incident has been resolved.

  3. postmortem Jul 24, 2025, 09:07 AM UTC

    During our scheduled maintenance, an automated monitoring alert was mistakenly triggered, indicating a service outage. This was a false positive caused by the expected temporary unavailability during the planned work.