Keepit experienced a minor incident on February 25, 2022 affecting SaaS Backup, lasting 2d 17h. The incident has been resolved; the full update timeline is below.
Affected components
SaaS Backup
Update timeline
- monitoring Feb 25, 2022, 04:34 PM UTC
Improvements in the last release have caused a significant additional data inflow for a range of Sharepoint connectors across the customer base. The magnitude of this additional inflow was unforeseen and has caused some backup jobs to be interrupted earlier in the morning and have caused delays on other connectors. We are following the situation closely and will update this page with backlog progress. We apologise for any inconvenience this is causing.
- resolved Feb 28, 2022, 09:45 AM UTC
The backlog was fully processed over the weekend and systems are back to normal.