Keepit experienced a notice incident on May 6, 2023 affecting User Interface and API, lasting 13h 48m. The incident has been resolved; the full update timeline is below.
Affected components
User InterfaceAPI
Update timeline
- investigating May 06, 2023, 04:04 PM UTC
We are experiencing problem with user interface access in the AU region at this time. This does not in any way impact backup performance. We are investigating this and will update this incident as we have news to report.
- identified May 06, 2023, 07:34 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 06, 2023, 07:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2023, 05:52 AM UTC
This incident has been resolved.