Keepit experienced a minor incident on July 10, 2023 affecting User Interface and API and 1 more component, lasting 3h 34m. The incident has been resolved; the full update timeline is below.
Affected components
User InterfaceAPISaaS Backup
Update timeline
- investigating Jul 10, 2023, 09:50 AM UTC
We are experiencing problem with user interface access in the AU region at this time. This does not in any way impact backup performance. We are investigating this and will update this incident as we have news to report.
- monitoring Jul 10, 2023, 10:25 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 10, 2023, 10:25 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 10, 2023, 01:25 PM UTC
Issue is resolved, we will be still monitoring environment.