Keepit incident

Failures of backup jobs

Minor Resolved View vendor source →

Keepit experienced a minor incident on October 2, 2023 affecting SaaS Backup, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2023, 06:00 PM UTC
Resolved
Oct 02, 2023, 07:13 PM UTC
Duration
1h 12m
Detected by Pingoru
Oct 02, 2023, 06:00 PM UTC

Affected components

SaaS Backup

Update timeline

  1. investigating Oct 02, 2023, 06:00 PM UTC

    Some backup jobs in the US region are failing. We investigate the issue and will provide updates shortly

  2. resolved Oct 02, 2023, 07:13 PM UTC

    Backup jobs are now performing well.