Keepit experienced a notice incident on October 4, 2023 affecting User Interface and API, lasting 20h 50m. The incident has been resolved; the full update timeline is below.
Affected components
User InterfaceAPI
Update timeline
- investigating Oct 04, 2023, 11:24 AM UTC
DK region user interface is unresponsive at this time. This does not in any way impact backup performance. We are investigating this and will update this incident as soon as we have news to report.
- monitoring Oct 04, 2023, 11:40 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 04, 2023, 08:14 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 05, 2023, 08:14 AM UTC
This incident has been resolved.