Keepit incident

SharePoint backup issue

Notice Resolved View vendor source →

Keepit experienced a notice incident on February 6, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2024, 02:41 PM UTC
Resolved
Feb 06, 2024, 02:41 PM UTC
Duration
Detected by Pingoru
Feb 06, 2024, 02:41 PM UTC

Update timeline

  1. resolved Feb 06, 2024, 02:41 PM UTC

    We have spotted that the backups of SPO data started to fail. After thorough investigations, we have discovered that the backup failures were due to an issue on Microsoft's end related to REST API, which has since been addressed by Microsoft. While backups are currently running without any reported issues, we will continue to closely monitor the situation over the next couple of days to ensure the stability and reliability of the service